Online Casino Gambling Bill

Online Casino Gambling Bill The Parliament of New Zealand enacts as follows: 1 Title This Act is the Online Casino Gambling Act 2025 . 2 Commencement This Act comes into force on 1 May 2026 . However,— a sections 66 and 67 come into force on 1 December 2026 ; and b sections 80A to 80F , and the amendments in Schedule 2 to subpart 3 of Part 3 of the Gambling Act 2003, come into force on 1 January 2027 . 3 Purpose The purpose of this Act is to— a establish a licensing regime for online casino gambling; and b prohibit the conduct and advertisement of unlicensed online casino gambling; and c prevent and minimise harm from online casino gambling; and d protect consumers who participate in online casino gambling; and e ensure that money from online casino gambling benefits the community. 4 Territorial application The prohibitions in sections 9(1) and 10(1) apply to a person regardless of whether the person is in or outside New Zealand. Provisions under this Act that apply to a person who takes part in the licensing process apply to that person regardless of whether the person is in or outside New Zealand. Provisions under this Act that apply to a person who conducts online casino gambling apply to that person— a regardless of whether the person is in or outside New Zealand; but b only to the extent that the gambling is conducted in a manner that enables a person who is in New Zealand to participate in the gambling. Provisions under this Act that apply to a person who publishes or arranges to publish an advertisement relating to online casino gambling apply to that person— a regardless of whether the person is in or outside New Zealand; but b only to the extent that the advertisement is published in a manner that enables it to be brought to the attention of a person who is in New Zealand. The offence in section 66 applies to a person who engages in the conduct described in that section— a regardless of whether the person is in or outside New Zealand; and b regardless of whether the person engages in any of the conduct in or outside New Zealand. A requirement to provide information under section 71 applies to a person regardless of whether the person is in or outside New Zealand. 5 Interpretation In this Act, unless the context otherwise requires,— advertisement , in relation to online casino gambling,— a means any words, whether written, printed, or spoken (including on film, video recording, or other medium, or broadcast or telecast), any pictorial representation, design, or device (including endorsements, sponsorships, and similar third-party arrangements), and any other communication used to— i encourage participation in online casino gambling; or ii notify the availability of online casino gambling; or iii promote a gambling platform; but b does not include— i any health message concerning gambling that does not directly or indirectly promote online casino gambling or a gambling platform: ii any communication used to promote technical equipment or software intended for distribution only to operators: iii any communication by or on behalf of the Secretary in relation to online casino gambling: iv any communication between an operator and a customer that is exclusively for administrative purposes: v any communication described in paragraph (a) that is made in the course of broadcasting a physical sporting event that is held outside New Zealand advertising and marketing strategy means a document that— a sets out an operator’s strategy for advertising and marketing online casino gambling and the operator’s gambling platform in New Zealand, including— i the operator’s overall marketing objectives and intentions; and ii the operator’s proposed— A marketing methods and techniques; and B branding (for example, slogans and logo design); and iii the operator’s strategy with regards to— A the frequency, volume, and type of advertisements; and B the channels and media through which advertisements will be made; and C the classes of consumers at which the advertisements will be targeted; and D the use of any endorsements, sponsorships, or similar third-party arrangements; and iv any market research or data that the operator has relied on to support its advertising and marketing decisions; and b sets out how the operator will comply with regulations made under section 77 Advertising Standards Authority means the Advertising Standards Authority Incorporated (including the Advertising Standards Complaints Board and the Advertising Standards Complaints Appeal Board that are appointed by the Advertising Standards Authority Incorporated) civil liability act has the same meaning as in section 50 class 3 operator’s licence and class 4 operator’s licence have the same meanings as in section 4(1) of the Gambling Act 2003 communication device means a machine, device, or thing for communicating at a distance and using any technology (including internet communication, telecommunication, radio communication, and broadcasting technology) community purposes has the same meaning as in section 277 of the Gambling Act 2003 compliance strategy means a document that sets out an operator’s strategies, plans, policies, systems, and processes (to the extent not already addressed in another strategy) to comply with— a this Act; and b the Gambling Act 2003; and c the Anti-Money Laundering and Countering Financing of Terrorism Act 2009; and d the Privacy Act 2020; and e any secondary legislation made under an Act specified in paragraphs (a) to (d) computer-simulated sporting event means any sport, game, competition, race, or other similar event that is simulated by a computer and does not involve human or animal competitors conduct , in relation to online casino gambling,— a includes any of the following activities: i organising, managing, or supervising online casino gambling: ii operating a gambling platform through which gamblers can participate in online casino gambling: iii distributing the turnover of online casino gambling (for example, by paying prizes or meeting costs): iv assisting in any activity described in subparagraphs (i) to (iii) ; but b does not include participating in online casino gambling as a gambler consumer protection strategy means a document that sets out an operator’s strategies, plans, policies, systems, and processes to— a verify the age and identity of consumers; and b ensure that the interests of consumers are protected; and c ensure that consumers are treated fairly; and d comply with regulations made under section 76 draw has the same meaning as in section 4(1) of the Gambling Act 2003 expression of interest means an expression of interest to apply for a licence under section 13 gambling — a means betting, paying, or staking consideration, directly or indirectly, on the outcome of something seeking to win money when the outcome depends wholly or partly on chance; but b does not include— i a sales promotion scheme (as defined in section 4(1) of the Gambling Act 2003): ii bookmaking (as defined in section 4(1) of the Gambling Act 2003): iii betting, paying, or staking consideration on the outcome of a physical sporting event (whether or not held in New Zealand and whether or not authorised under the Racing Industry Act 2020): iv betting, paying, or staking consideration on the outcome of a novelty event: v an act, behaviour, or transaction that is declared not to be gambling for the purposes of the Gambling Act 2003 by regulations made under section 368 of that Act gambling platform means 1 or more of the following through which a person conducts online casino gambling: a an application: b an internet site: c another electronic medium harm has the same meaning as in section 4(1) of the Gambling Act 2003 harm prevention and minimisation strategy means a document that sets out an operator’s strategies, plans, policies, systems, and processes to— a prevent and minimise harm from online casino gambling; and b comply with regulations made under section 75 key officer , in relation to a person, means— a the chief executive of the person; and b the chief financial officer of the person; and c the chief operating officer of the person; and d a person performing functions equivalent to those of any of the persons mentioned in paragraphs (a) to (c) ; and e any other person who has a significant level of influence over the decision making, management, or finances of the person licence means a licence granted under this Act licensing process has the same meaning as in section 11(1) Lotteries Commission has the same meaning as in section 4(1) of the Gambling Act 2003 New Zealand lottery has the same meaning as in section 4(1) of the Gambling Act 2003 novelty event means any cultural, social, political, environmental, economic, or other similar event, whether it takes place in or outside New Zealand online casino gambling — a means gambling at a distance by interaction through a communication device, including using the communication device— i to participate in gambling that relies on a random number generator or other wholly or partly chance-based outcome generation (such as slot machines or lotteries); or ii to participate in casino table gambling (such as blackjack, poker, or baccarat); or iii to bet, pay, or stake consideration on the outcome of a computer-simulated sporting event; but b does not include— i class 3 gambling in the form of a lottery conducted by any gambling operator that holds a class 3 operator’s licence that allows the gambling operator to conduct a lottery (as those terms are defined in section 4(1) of the Gambling Act 2003): ii gambling that is declared not to be online casino gambling by regulations made under section 79(1)(a) online casino gambling technology — a means any software, hardware, firmware, or other technology used for the purposes of conducting or advertising online casino gambling; but b does not include anything that is declared not to be online casino gambling technology by regulations made under section 79(1)(b) operator means a person who holds a licence to conduct online casino gambling overseas regulator means a person or body in a country other than New Zealand that performs functions that correspond with, or are similar to, any of those conferred on the Secretary under this Act personal information has the same meaning as in section 7(1) of the Privacy Act 2020 physical sporting event — a means any sport, game, competition, race, or other similar event that involves human or animal competitors; and b includes any electronic game involving human competitors problem gambler has the same meaning as in section 4(1) of the Gambling Act 2003 protected New Zealand lottery means standard lotto, lotto powerball, or lotto strike (as those terms are defined in rules made under section 243 of the Gambling Act 2003) publish means— a insert in any newspaper or other periodical publication printed, published, or distributed; or b send to any person by any means; or c deliver to a person or leave at a place owned or occupied by a person; or d broadcast; or e include in any film or video; or f include in any disk for use with a computer; or g convey by electronic medium; or h distribute by any means; or i display by way of a sign, notice, poster, or other means; or j store electronically in a way that it is accessible to the public; or k bring to the notice of the public in any other manner registration audio mark means a distinctive sound that is publicly notified by the Secretary for the purposes of section 41(2) to indicate that a person is licensed to conduct online casino gambling registration icon means a picture or symbol that is publicly notified by the Secretary for the purposes of section 41(1) to indicate that a person is licensed to conduct online casino gambling regulations means regulations made under this Act relevant legislation means— a this Act: b the Anti-Money Laundering and Countering Financing of Terrorism Act 2009: c the Companies Act 1993: d the Consumer Guarantees Act 1993: e the Corporations (Investigation and Management) Act 1989: f the Crimes Act 1961: g the Fair Trading Act 1986: h the Gambling Act 2003: i the Gaming Duties Act 1971: j the Goods and Services Tax Act 1985: k the Insolvency Act 2006: l the Privacy Act 2020: m the Tax Administration Act 1994: n the Unsolicited Electronic Messages Act 2007: o any secondary legislation made under an Act specified in paragraphs (a) to (n) : p any overseas legislation equivalent to legislation specified in paragraphs (a) to (o) : q any legislation publicly notified by the Secretary for the purposes of this paragraph relevant offence means an offence under relevant legislation Secretary means the Secretary for Internal Affairs security has the same meaning as in section 6(1) of the Overseas Investment Act 2005 significant influence , in relation to a licence, has the same meaning as in section 19(4) take-down notice means a notice issued under section 56 turnover means the aggregate stakes in an online casino gambling activity. 6 Transitional, savings, and related provisions The transitional, savings, and related provisions set out in Schedule 1 have effect according to their terms. 7 Act binds the Crown This Act binds the Crown. 8 Functions of Secretary The functions of the Secretary under this Act are— a to administer the licensing regime under this Act: b to investigate breaches or suspected breaches of this Act: c to monitor and enforce compliance with this Act: d to investigate complaints against operators and other persons in relation to online casino gambling: e to maintain a public register with details of operators and licences: f to prescribe minimum standards in relation to online casino gambling technology: g to approve forms for the purposes of this Act: h to perform any other functions set out in this Act. 9 Prohibition on conducting online casino gambling without licence A person may conduct online casino gambling in a manner that enables a person who is in New Zealand to participate in the gambling only if— a the person conducts the online casino gambling in accordance with a licence; and b the online casino gambling is not substantially similar to, and is not likely to be in competition with, a protected New Zealand lottery; and c the online casino gambling does not involve betting on the outcome of a protected New Zealand lottery. Nothing in this section applies to the Lotteries Commission to the extent that it conducts New Zealand lotteries. 10 Prohibition on advertising online casino gambling without licence A person may publish or arrange to publish an advertisement relating to online casino gambling in a manner that enables the advertisement to be brought to the attention of a person who is in New Zealand only if— a the person publishes or arranges to publish the advertisement in accordance with a licence; and b the advertisement does not relate to online casino gambling that is substantially similar to, and is likely to be in competition with, a protected New Zealand lottery; and c the advertisement does not relate to online casino gambling that involves betting on the outcome of a protected New Zealand lottery. Nothing in this section applies to the Lotteries Commission to the extent that it publishes or arranges to publish advertisements in relation to New Zealand lotteries. 11 Overview of subpart This subpart sets out the process to obtain a licence to conduct online casino gambling in New Zealand (the licensing process ). The licensing process consists of 3 stages that are set out in this subpart as follows: a sections 12 to 15 set out the first stage and contain provisions— i enabling the Secretary to invite expressions of interest for a licence by giving public notice; and ii requiring interested persons to submit expressions of interest with specified details relating to themselves, their key officers, and their compliance history; and iii setting out criteria for the Secretary to accept an expression of interest: b section 16 sets out the second stage and requires the Secretary to invite persons whose expressions of interest have been accepted to participate in a competitive process to determine— i who may apply for the licence; and ii the amount payable for the licence: c sections 17 to 21 set out the third stage and contain provisions— i requiring persons who have been successful in the competitive process and who wish to apply for a licence to pay the amount for the licence determined by the competitive process and to make an application; and ii setting out criteria for the Secretary to grant a licence to an applicant; and iii requiring the Secretary to notify applicants of the Secretary’s decision and to refund amounts paid for the licence by unsuccessful applicants. This section is only a guide to the general scheme and effect of this subpart. 12 Secretary to invite expressions of interest The Secretary may invite an expression of interest for a licence by giving public notice. The public notice must specify— a the number of licences in respect of which an expression of interest is invited; and b the minimum amount of capital that a person must have access to in order to conduct online casino gambling; and c the information that must be included in an expression of interest; and d the date by which an expression of interest must be submitted (in accordance with section 13(1) ). 13 Expression of interest for licence A person who wishes to submit an expression of interest for a licence to the Secretary must do so within— a 20 working days of the public notice being given under section 12 ; or b a longer period that the Secretary may allow. An expression of interest must— a include the information set out in section 14 ; and b be in a form approved by the Secretary; and c be accompanied by the prescribed fee (if any). 14 Information to be included in expression of interest A person’s expression of interest for a licence must include the following information: a the person’s full name, physical address, and contact details: b each key officer’s full name, position title, physical address, and contact details: c a full disclosure of the person’s ownership structure, if applicable (including details about the jurisdictions in which each person who is part of the ownership structure is resident, incorporated, or otherwise has or is treated as having a presence): ca information about any contribution that the person makes or intends to make for community purposes in New Zealand: d information about any significant influence that the person has over an existing licence: e information that the person is aware of about any person that would have significant influence over the licence that the expression of interest relates to, if the licence were granted: f information about the gambling platform through which the person intends to conduct online casino gambling: g information about the branding (for example, slogans or logo designs) that the person intends to use in conducting online casino gambling: h whether the person or a key officer has, in the last 7 years,— i been convicted of, or investigated for, a relevant offence: ii been found to have breached, or been investigated for a breach of, any relevant legislation: iii been placed in receivership, gone into liquidation, or been adjudged bankrupt: iv been found by the Advertising Standards Authority, or an equivalent overseas authority, to have breached any requirement or standard (whether or not legally binding) set by the authority: v been prohibited from being a director or promoter of, or being concerned or taking part in the management of, a company or other body: vi been a director of a company that has been placed in receivership or gone into liquidation: vii held any securities in, or been a director or promoter of, or been concerned or taken part in the management of, a person who conducts, or who has applied for a licence to conduct, gambling or online casino gambling in New Zealand and, if so, details of that person: viii held 1 or more of the following licences: A a licence under this Act: B a class 3 operator’s licence: C a class 4 operator’s licence: D an equivalent licence granted overseas: ix had any licence referred to in subparagraph (viii) suspended or cancelled or had an application for the renewal of such a licence refused: i information regarding the source and amount of capital available to the person to conduct online casino gambling. 15 Criteria for accepting expression of interest The Secretary may accept a person’s expression of interest only if the Secretary is satisfied that— a the person has access to the amount of capital specified in the public notice given under section 12(2)(b) ; and b in the last 7 years, none of the following persons have been convicted of a crime involving dishonesty or an equivalent overseas crime or offence: i the person: ii the chief executive of the person, if applicable: iii the chief financial officer of the person, if applicable: iv the chief operating officer of the person, if applicable: v a person performing functions equivalent to those of any of the persons mentioned in subparagraphs (ii) to (iv) , if applicable; and c the person has provided the information required under section 14 . However, the Secretary must not accept an expression of interest from a person if the Secretary considers that doing so is likely to prejudice New Zealand’s international reputation with regards to trade or the maintenance of the law. In this section, crime involving dishonesty has the same meaning as in section 2(1) of the Crimes Act 1961. 16 Secretary to run competitive process The Secretary must invite a person whose expression of interest has been accepted to participate in a competitive process to determine— a who may apply for the licence; and b the amount payable for the licence. The Secretary may determine— a the form of competitive process to be used (for example, an auction or a tender); and b how the competitive process is to be run. The Secretary must, at least 10 working days before the start of the competitive process, give written notice to the person of the following matters: a the form of competitive process to be used: b details on how to participate in the competitive process: c the date on which the competitive process starts and ends. The Secretary must, as soon as is reasonably practicable after the competitive process ends, notify the person in writing— a whether the person may apply for a licence; and b the amount payable for the licence; and c that, under section 17(7) , the Secretary may retain part of the amount paid for the licence if the person withdraws their application. 17 Application for licence This section applies to a person who has been notified under section 16(4)(a) that they may apply for a licence. If the person wishes to apply for the licence, the person must first pay to the Secretary the amount notified under section 16(4)(b) . After paying the amount for the licence, the person must apply for the licence. The application must be made within 20 working days after the person is notified under section 16(4) or a longer period that the Secretary may allow. The application must— a include the information set out in section 18 ; and b be in a form approved by the Secretary; and c be accompanied by the prescribed fee (if any). If the person does not apply for the licence within the period required under subsection (4) , the Secretary must refund the amount paid for the licence under subsection (2) . However, if the person withdraws their application, the Secretary may retain part of the amount paid for the licence to cover costs of administering the competitive process that the Secretary considers reasonable. 18 Information to accompany licence application An application made under section 17 must be accompanied by the following information: a the applicant’s— i advertising and marketing strategy; and ii consumer protection strategy; and iii harm prevention and minimisation strategy; and iv compliance strategy; and b the applicant’s business plan for conducting online casino gambling in New Zealand, including details about— i the applicant’s goals and objectives; and ii the structure of the applicant’s management and operations; and iii the applicant’s financial viability and projections; and c the applicant’s physical address for service in New Zealand; and d details about the gambling platform, branding, and user interface that the applicant proposes to use to conduct online casino gambling; and e details about any changes to the information that was required to be provided under section 14 . The Secretary may require the applicant to provide any further information relating to their application within a specified period. 19 Criteria for granting licence The Secretary must not grant a licence to an applicant unless the Secretary is satisfied that— a the applicant has met the requirements in sections 17 and 18 ; and b the applicant is willing and able to comply with the duties and requirements under this Act; and c the applicant is suitable to hold a licence. In assessing whether the applicant is suitable to hold a licence under subsection (1)(c) , the Secretary must take into account the information provided under sections 14 and 18(1)(e) (including whether the applicant has a presence in New Zealand and whether the applicant makes contributions for community purposes in New Zealand) and any other matters that the Secretary considers relevant to the suitability of the applicant. The Secretary must not grant a licence to a person if granting the licence would result in— a more than 15 licences being held at any time; or b any person having significant influence over more than 3 licences. A person has significant influence over a licence if— a the person is the licence holder; or b the percentage of the voting power that the person can directly or indirectly exercise or control at meetings of the licence holder is 20% or more; or c the percentage of securities in the licence holder that the person directly or indirectly owns or controls is 20% or more. The Secretary must not grant a licence to a person to conduct online casino gambling that— a is substantially similar to, and is likely to be in competition with, a protected New Zealand lottery; or b involves betting on the outcome of a protected New Zealand lottery. In determining whether any online casino gambling is substantially similar to, and is likely to be in competition with, a protected New Zealand lottery, the Secretary must have regard to— a the nature and type of the gambling; and b the method and frequency of drawing, if applicable; and c the value of the prizes to be won. 20 Requirements if licence granted If the Secretary decides to grant a licence, the Secretary must— a notify the applicant in writing of— i the decision; and ii the applicant’s right under section 32 to seek a review of the Secretary’s decision to impose any conditions; and b provide a copy of the licence to the applicant. 21 Requirements if licence refused If the Secretary refuses to grant a licence, the Secretary must— a notify the applicant in writing of— i the decision and the reasons for the decision; and ii the applicant’s right to appeal the decision under section 35 ; and b refund to the applicant the amount paid for the licence under section 17(2) . 22 Licence contents A licence must specify— a the name of the operator; and b the gambling platform and branding that the licence authorises the operator to use; and c the period for which the licence is in force (including as a result of any renewal); and d any conditions imposed on the licence under section 23 . The Secretary may amend a licence to take into account any changes to the matters specified in subsection (1)(a) to (d) . 23 Licence conditions The Secretary may, at any time,— a impose conditions on a licence; or b amend or revoke any existing conditions. If the Secretary imposes a condition on a licence, the Secretary must give written notice to the operator of— a the condition; and b the reason for the condition; and c the operator’s right to seek a review under section 32 . If the Secretary amends or revokes a condition, the Secretary must give written notice to the operator of— a the amendment or revocation; and b the reason for the amendment or revocation; and c in the case of an amendment, the operator’s right to seek an internal review under section 32 . 24 Licence duration A licence remains in force for 3 years after the date that it is granted unless the Secretary specifies a shorter period in the licence. However, if an operator applies for renewal of their licence under section 26 , the licence remains in force until the Secretary determines the application under section 27 . A licence ceases to be in force— a while it is suspended: b if it is cancelled: c if it is surrendered. 25 Licence not transferable A licence is not transferable to another person. 26 Renewal of licence An operator who wishes to apply to the Secretary for renewal of the operator’s licence must do so at least 6 months before the date on which the licence expires. However, the Secretary may, at their sole discretion, accept an application for renewal that is submitted late. An application for renewal must be accompanied by— a details about any changes to the information that was required to be provided under— i section 14 ; and ii section 18 ; and b confirmation that, as far as the operator is aware, the operator is complying with, and has at all times complied with, any conditions imposed under section 23 or otherwise an explanation of any breaches of the conditions; and c the prescribed fee (if any). The Secretary may require the operator to provide, within a specified period, any further information to enable the Secretary to determine the operator’s continued suitability to hold a licence. 27 Decision on renewal of licence The Secretary must not renew a licence unless the Secretary is satisfied that the criteria in sections 15 and 19 continue to be met. A licence may be renewed once only. If the Secretary decides to renew a licence, the licence remains in force for 5 years after the date of renewal unless the Secretary specifies a shorter period in the licence. The Secretary must notify the operator in writing— a of the Secretary’s decision on the application; and b in the case of a refusal, of the reasons for the decision. 28 Suspension and cancellation of licence The Secretary may suspend or cancel a licence if the Secretary is satisfied that— a any of the criteria in sections 15 and 19 are no longer met; or b the operator is not complying with, or has not complied with, a duty or requirement under this Act; or c the operator has provided information that is materially false or misleading, including in relation to— i an application for a licence or renewal of a licence; or ii any investigation by the Secretary. The Secretary may exercise the power of suspension in respect of a breach that falls within subsection (1) whether or not— a the breach continues at the time that the power is exercised or is proposed to be exercised; or b a penalty is available for the breach. 29 Procedure for suspension and cancellation of licence If the Secretary proposes to suspend or cancel a licence, the Secretary must— a notify the operator in writing with reasons for the proposed suspension or cancellation; and b give the operator at least 20 working days to respond; and c consider any response provided by the operator before making a decision to suspend or cancel the licence. If the Secretary decides to suspend a licence, the Secretary must give written notice to the operator that sets out— a the reasons for the suspension; and b the day on which the suspension takes effect; and c the duration of the suspension, which must not be longer than 6 months from the day the notice is given; and d the operator’s right of appeal under section 35 . The Secretary may lift a suspension before it ends if the Secretary considers that the non-compliance on which the suspension is based has been rectified. If the Secretary decides to cancel a licence,— a the Secretary must give written notice to the operator that sets out— i the reasons for the cancellation; and ii the day on which the cancellation takes effect; and iii the operator’s right of appeal under section 35 ; and b the Secretary must not invite expressions of interest in relation to that licence under section 12 until all rights of appeal in relation to the decision to cancel the licence are exhausted. 30 Surrender of licence An operator may apply to surrender the operator’s licence at any time by giving written notice to the Secretary. An application to surrender a licence must be accompanied by any fees, charges, or levies outstanding in relation to the licence. On receiving an application to surrender a licence, the Secretary may— a request the operator to provide any information that the Secretary considers necessary; and b impose conditions that the operator must comply with before the Secretary consents to the surrender. The Secretary must consent to the surrender if— a the operator complies with subsection (2) ; and b the operator has provided any additional information requested under subsection (3)(a) ; and c the operator has complied with any conditions imposed under subsection (3)(b) . 31 Obligations not affected by expiry, suspension, cancellation, or surrender The expiry, suspension, cancellation, or surrender of an operator’s licence does not affect any existing obligations of the operator under this Act, including to— a reward winners for gambling participated in before the licence expired or before the licence was suspended, cancelled, or surrendered; and b allow consumers to access their online casino gambling accounts and withdraw funds from those accounts; and c comply with requirements in relation to record-keeping and reporting. 32 Review of Secretary’s decision to impose or amend condition An operator may apply for a review of a decision by the Secretary to impose or amend a condition under section 23 . The application must— a be made in writing to the Secretary— i within 15 working days after the Secretary gives written notice of the decision under section 23 or by any later date permitted by the Secretary; and ii in a form approved by the Secretary; and b state the reasons for making the request. 33 Process for review On receiving an application for review under section 32 , the Secretary must ensure that the decision is reviewed— a as soon as is reasonably practicable after the request is made; and b by a person (the reviewer ) other than the person who made the original decision. In reviewing the decision, the reviewer must act independently of the person who made the original decision. The Secretary may, by written notice, require the operator to provide any further information in connection with the review within 10 working days of that written notice. If the operator does not provide the further information within the required time, the reviewer may review the decision on the basis of the information held by the Secretary. 34 Outcome of review After conducting the review of a decision, the reviewer may confirm, modify, or reverse all or part of the decision or make a new decision. The Secretary must, as soon as is reasonably practicable after conducting the review, give written notice to the operator of— a the decision on the review; and b the reasons for the decision on the review. 35 Appeal to High Court against certain licensing decisions A person may appeal to the High Court against a decision of the Secretary to— a refuse to grant a licence to the person: b suspend or cancel the person’s licence. A person must bring an appeal within 15 working days of being notified of the relevant decision. However, the High Court may, on the application of a party to an appeal, extend the time period for bringing an appeal. The High Court Rules 2016 and sections 126 to 130 of the District Court Act 2016 apply to an appeal under subsection (1) — a as if it were an appeal under section 124 of the District Court Act 2016; and b with all necessary modifications. A decision to suspend or cancel a person’s licence is not reversed merely because the person appeals against the decision under this section or appeals against a decision of the High Court under section 36 . 36 Further appeal to Court of Appeal A party to an appeal under section 35 may appeal to the Court of Appeal against a decision of the High Court on a question of law with the leave of the Court of Appeal. An application for that leave must be made to the Court of Appeal within 20 working days after the date of the decision against which the party wishes to appeal. The Court of Appeal hearing an appeal has the same power to adjudicate on the appeal as the High Court had. The decision of the Court of Appeal on any application for leave to appeal, or on an appeal, is final. 37 Ensure gambling platform is operating and available An operator must ensure that the gambling platform authorised by the operator’s licence is operating and available to consumers in New Zealand within— a 90 days of the commencement of the licence; or b a longer period notified in writing to the operator by the Secretary. An operator must ensure that the gambling platform is operating and available to consumers in New Zealand for at least 270 days in total in any 12-month period. Any day during which the licence is suspended must be disregarded for the purposes of calculating— a the period under subsection (1) ; or b the 12-month period under subsection (2) . 38 Ensure gamblers are at least 18 years old An operator must take all reasonable steps to ensure that a person who participates in online casino gambling on the operator’s platform is at least 18 years old. 39 Minimise risk of harm from online casino gambling An operator must take all reasonable steps to ensure that the risk of harm from online casino gambling is minimised, including complying with any procedures set out in regulations for that purpose. 40 Exclude certain persons An operator must take all reasonable steps to ensure that a person is excluded from gambling on its gambling platform if the person has, in accordance with any procedures set out in regulations,— a identified themselves to the operator as a problem gambler; or aa recorded themselves as wishing to be excluded from online casino gambling in the register established by regulations under section 75(2A) ; or b requested the operator to exclude them from the operator’s gambling platform; or c been identified by the operator as a problem gambler. 41 Display registration icon and play registration audio mark An operator must display a registration icon as required by the Secretary— a on the gambling platform that is authorised under the operator’s licence; and b on any visual advertisement that the operator publishes or arranges to publish in relation to online casino gambling in a manner that enables the advertisement to be brought to the attention of a person who is in New Zealand. An operator must play a registration audio mark as required by the Secretary— a on the gambling platform that is authorised under the operator’s licence; and b during any advertisement that uses audio that the operator publishes or arranges to publish in relation to online casino gambling in a manner that enables the advertisement to be brought to the attention of a person who is in New Zealand. An operator must ensure that any registration icon or registration audio mark is removed from the operator’s gambling platform and any advertisement that the operator publishes or arranges to publish as soon as is reasonably practicable, but no later than 24 hours, after the operator’s licence— a is suspended or cancelled; or b is surrendered; or c expires. A person who is not permitted to conduct online casino gambling under section 9 or to publish or arrange to publish an advertisement relating to online casino gambling under section 10 must not display a registration icon or play a registration audio mark on a gambling platform or advertisement. 42 No credit for online casino gambling A person who conducts online casino gambling must not offer or provide credit if the person knows or ought to know that the credit is intended to be used for gambling. 43 Collect and retain certain information An operator must— a collect any information (including personal information) that is specified in regulations or minimum standards prescribed under section 80 for the duration of their licence; and b retain that information for 7 years following the expiry, cancellation, or surrender of their licence. 44 No arrangement for significant influence over more than 3 licences An operator must take all reasonable steps to ensure that— a the operator does not have significant influence over more than 3 licences; and b the operator does not participate in an arrangement that results in any person having significant influence over more than 3 licences. 45 Complaints process An operator must— a establish, maintain, and administer a publicly available complaints process in accordance with regulations; and b ensure that complaints are investigated and responded to— i in accordance with that complaints process; and ii within 40 working days of being received. 46 Complaints register An operator must establish and maintain a complaints register. The complaints register must contain the following information in relation to every complaint received by the operator: a the date the complaint was received: b the name of the complainant (if provided): c details of the complaint: d how the complaint is responded to: e the date the complaint is closed. The operator must keep the register up to date. An operator must provide the Secretary with the following information every 3 months: a the number of complaints made to the operator in the previous 3 months: b any information about complaints set out in regulations. The Secretary may require an operator to provide the Secretary with— a further information regarding a specific complaint; or b the whole or part of the complaints register. 47 Changes relating to ownership or significant influence An operator must notify the Secretary in writing if the operator becomes aware that— a a person who previously had significant influence over the operator’s licence has ceased to have significant influence over it; or b a person who previously did not have significant influence over the operator’s licence has gained significant influence over it; or c the operator or the operator’s licence is part of, or is likely to be part of, an arrangement that results in any person having significant influence over more than 3 licences; or d the operator has amalgamated, or is likely to amalgamate, with another licence holder under a law that results in 2 or more persons amalgamating and continuing as 1 person; or e the operator has acquired, or is likely to acquire, all of the securities in another licence holder. The operator must notify the Secretary as soon as is reasonably practicable, but no later than 5 working days, after becoming aware of the matter. The Secretary must, as soon as is reasonably practicable following a notification under subsection (2) , carry out an assessment to determine whether the criteria under sections 15 and 19 continue to be met. 48 Changes relating to key officers An operator must notify the Secretary in writing as soon as is reasonably practicable, but no later than 5 working days, after a new key officer is employed or engaged by the operator. The operator must— a provide the Secretary with the information set out in section 14(h) in relation to the new key officer; and b pay the prescribed fee (if any) for the Secretary to assess the new key officer. 49 Other circumstances and changes An operator must notify the Secretary in writing of any of the following circumstances that have occurred since the operator was granted a licence: a the operator or a key officer has— i been convicted of, or investigated for, a relevant offence: ii been found to have breached, or been investigated for a breach of, any relevant legislation: iii been adjudicated bankrupt, placed in receivership, or gone into liquidation: iv been found by the Advertising Standards Authority, or an equivalent overseas authority, to have breached any requirement or standard (whether or not legally binding) set by the authority: v been prohibited from being a director or promoter of, or being concerned or taking part in the management of, a company or other body: vi been a director of a company that has been placed in receivership or gone into liquidation: b a key officer stops being a key officer or becomes incapable of performing the duties of that person’s position: c a change is made to— i the name of the operator or a key officer; or ii the operator's physical address for service in New Zealand; or iii any other information that has been previously provided by the operator to the Secretary under this Act: d any other change that may affect the ability of the operator to comply with duties or requirements under this Act. The operator must— a notify the Secretary as soon as is reasonably practicable, but no later than 5 working days, after becoming aware that the circumstance has occurred or is likely to occur; and b pay the prescribed fee (if any) for the Secretary to assess the circumstance. 50 Meaning of civil liability act A person carries out a civil liability act if— a the person breaches this Act or any secondary legislation made under it, including (without limitation) if the person— i conducts online casino gambling in breach of section 9 ; or ii publishes or arranges to publish advertisements relating to online casino gambling in breach of section 10 ; or iii displays or plays, or fails to display or play, a registration icon or registration audio mark in breach of section 41 ; or iv offers or provides credit in breach of section 42 ; or v fails to comply with a take-down notice issued by the Secretary under section 56 ; or vi fails to comply with a requirement to provide information under section 71 ; or vii breaches a condition of the person’s licence; or b the person provides false or misleading information to the Secretary under this Act. However, a person who commits an offence under section 66 does not carry out a civil liability act. 51 Formal warnings The Secretary may, by written notice, issue 1 or more formal warnings to a person if the Secretary is satisfied that the person has carried out a civil liability act. A formal warning must— a state the reason for the formal warning; and b be in a form approved by the Secretary. The Secretary must, as soon as is reasonably practicable after issuing a formal warning, give public notice of the warning. The Secretary must ensure that any personal information and commercially sensitive information is redacted from the publicly notified warning, unless the Secretary considers that publicly notifying the information is necessary or desirable to achieve the purposes of this Act. 52 Enforceable undertakings The Secretary may accept a written undertaking given by a person in connection with a matter relating to a civil liability act or an alleged civil liability act. An undertaking may include (without limitation) any of the following: a an undertaking to take action to avoid, remedy, or mitigate a civil liability act: b an undertaking to pay to the Secretary all or part of the Secretary’s costs incurred in investigating, or bringing proceedings in relation to, a civil liability act. An undertaking may include an admission of liability by the person giving it in relation to the civil liability act or alleged civil liability act to which the undertaking relates, but otherwise does not constitute an admission of liability. The person may withdraw or vary the undertaking with the written agreement of the Secretary. However, the undertaking may not be varied to relate to a different civil liability act or alleged civil liability act. 53 Notification requirements for undertakings The Secretary must give the person seeking to make an undertaking written notice of— a the Secretary’s decision to accept or reject the undertaking; and b the reasons for the decision. If the Secretary accepts an undertaking, the Secretary must, as soon as is reasonably practicable, publicly notify the following: a the undertaking: b a brief description of the circumstances and nature of the civil liability act to which the undertaking relates: c the Secretary’s reasons for accepting the undertaking: d any withdrawal or variation of the undertaking. The Secretary must ensure that any personal information and commercially sensitive information is redacted from the matters publicly notified under subsection (2) , unless the Secretary considers that publicly notifying the information is necessary or desirable to achieve the purposes of this Act. 54 When undertaking becomes enforceable An undertaking takes effect and becomes enforceable— a on the date the Secretary gives notice of acceptance of the undertaking; or b at any later date specified by the Secretary. A person must not breach an undertaking given by that person that is in force. No proceedings for a civil liability act may be brought against a person if— a an undertaking is in force in relation to that act and the person is not in breach of the undertaking; or b the person has completely discharged the undertaking. The Secretary may accept an undertaking in relation to a civil liability act or alleged civil liability act before proceedings in relation to that act have been completed. If the Secretary accepts an undertaking while proceedings are under way but before they are completed, the Secretary must take reasonable steps to have the proceedings discontinued as soon as is reasonably practicable to the extent that the proceedings relate to that civil liability act or alleged civil liability act. 55 Breach of undertaking If the Secretary considers that a person has breached an undertaking, the Secretary may apply to the High Court for an order under subsection (2) . If the court is satisfied that the person who made the undertaking has breached it, the court may make 1 of the following orders: a an order directing the person to comply with the undertaking: b an order discharging the undertaking. The court may also make any other order that the court considers appropriate in the circumstances, including orders directing the person to pay to the Secretary— a the costs of the proceedings; and b the reasonable costs of the Secretary for ongoing monitoring of compliance with the undertaking. 56 Issue of take-down notices The Secretary may issue a take-down notice to a person who does not hold a licence if the Secretary considers that the person is— a conducting online casino gambling in breach of section 9 ; or b publishing or arranging to publish an advertisement relating to online casino gambling in breach of section 10 . The take-down notice may require the person to take any measures that the Secretary considers necessary or desirable to— a prevent the gambling platform through which the person is conducting online casino gambling from being accessible to persons in New Zealand; or b prevent the advertisement from being brought to the attention of persons in New Zealand. 57 Content of take-down notices A take-down notice must contain the following: a the name of the person subject to the notice: b the gambling platform or advertisement in respect of which the notice is issued: c the reason for the notice: d the required action under section 56(2) : e the date and time by which the notice must be complied with, which must be within 2 days of the date the notice is issued to the person. The notice may contain any other information that the Secretary considers appropriate. 58 Person to comply with take-down notice A person who is issued a take-down notice must comply with it as soon as is reasonably practicable but no later than the date and time specified in the notice. 59 Enforcement of take-down notices The Secretary may take enforcement proceedings in the High Court if a person who has been issued a take-down notice fails or refuses to comply with it by the required date. In proceedings under this section, the court— a must not examine or make a determination about the issuing or merits of a take-down notice: b may— i determine whether the person had a reasonable justification for failing or refusing to comply with the notice by the date and time specified in the notice or for any further delay after that; and ii order a remedy under section 60 . 60 Remedies In proceedings under section 59 , the High Court may order a person who has been issued a take-down notice to comply with it by a date specified in the order. 61 Pecuniary penalty order The Secretary may apply to the High Court for an order that a person ( person A ) pay a pecuniary penalty to the Crown in relation to a civil liability act. The court may make the order if it is satisfied that person A has carried out a civil liability act. The court must not make the order if person A satisfies the court that— a the conduct constituting the civil liability act occurred due to— i the act or omission of another person that was beyond person A’s control; or ii person A’s reasonable reliance on information supplied by another person (other than person A’s director, employee, or agent); or b person A took steps that were reasonable in the circumstances to prevent the civil liability act. 62 Considerations for court in determining pecuniary penalty In determining whether to make an order, and the amount of any pecuniary penalty to be paid, the court must have regard to all relevant matters, including— a the nature and extent of the civil liability act: b the circumstances in which the civil liability act occurred: c the nature and extent of loss or damage caused to any person as a result of the civil liability act: d the nature and extent of any commercial gain made or commercial loss avoided by the person who carried out the civil liability act: e whether the civil liability act is likely to prejudice the integrity of the regulatory regime for online casino gambling: f whether the person involved in the civil liability act has been found to have engaged in similar conduct— i for which the person has been formally warned under section 51 ; or ii for which proceedings were taken for enforcement of an undertaking under section 55 ; or iii in previous pecuniary penalty proceedings brought under section 61 . Subsections (3) and (4) state the limits on the amounts of pecuniary penalty that the court may order. In relation to a civil liability act specified in section 50(1)(a)(vi) or (b) (which relates to failing to provide information and providing false or misleading information), the limit is $10,000. In relation to any other civil liability act,— a for an individual, the limit is $300,000; and b for any other person, the limit is $5 million. Subsection (6) applies if— a the court finds, whether in the same or separate proceedings, that a person is liable to pay a pecuniary penalty in respect of 2 or more instances of conduct that relate to the same civil liability act; and b those instances of conduct are of the same or a substantially similar nature and occurred at or about the same time. The total amount of any pecuniary penalty imposed on the person in respect of those instances of conduct must not exceed the amount of the maximum pecuniary penalty that may be imposed in respect of a single instance of that conduct. 63 Rules of civil procedure and civil standard of proof apply A proceeding for a pecuniary penalty is a civil proceeding and the usual rules of court and rules of evidence and procedure for civil proceedings apply (including the standard of proof). 64 Limitation period for proceedings A proceeding for a pecuniary penalty must be commenced within 7 years after the date on which the civil liability act was carried out. 65 Liability of principals and employers This section applies if the person who is liable for a pecuniary penalty ( person A ) was acting as the agent or employee of another person ( person B ) at the time of the civil liability act. Person B is liable in the same manner and to the same extent as if person B had personally engaged in conduct constituting the civil liability act if it is proved— a that the act or omission that constituted the civil liability act took place with person B’s actual or apparent authority, or express or implied permission or consent; or b that person B knew that the civil liability act was occurring or was to occur and failed to take reasonable steps to prevent or stop it. Person B’s liability does not affect person A’s liability. A court that makes an order for a pecuniary penalty against a body corporate may also make an order against a director or person concerned in the management of the body corporate if it is proved— a that the act or omission that constituted the civil liability act took place with the director or person’s authority, permission, or consent; or b that the director or person knew that the civil liability act was occurring or was to occur and failed to take reasonable steps to prevent or stop it. 66 Online casino gambling on behalf of person under 18 years A person commits an offence if the person— a participates in online casino gambling on behalf of a person in New Zealand who is under the age of 18; and b knows, or is reckless as to whether, that person is under the age of 18. A person who commits an offence against subsection (1) is liable on conviction to a fine not exceeding $10,000. 67 Time for filing charging document Despite anything to the contrary in section 25 of the Criminal Procedure Act 2011, the limitation period in respect of an offence under section 66 ends on the date that is 2 years after the date on which the offence was committed. 68 Complaints to Secretary A person may complain in writing to the Secretary about— a an operator’s conduct of online casino gambling; or b the outcome of a complaint to an operator; or c the way in which an operator handled a complaint; or d a civil liability act or alleged civil liability act carried out by any person. A person may complain to the Secretary under subsection (1) without first complaining to the person to whom the complaint relates. A complaint must specify the grounds on which it is made. 69 Decision to investigate complaint In deciding whether to investigate a complaint, the Secretary must take into account the following matters: a the extent of actual or potential harm arising from the alleged conduct: b the culpability of the person to whom the complaint relates: c whether the complaint relates to duties of the operator under this Act: d whether or not investigating the complaint will maintain the integrity of the regulatory regime for online casino gambling or otherwise further the purposes of this Act. The Secretary must notify the complainant of the Secretary’s decision under subsection (1) . If the Secretary decides to investigate a complaint, the Secretary must,— a if the complainant agrees, give the person to whom the complaint relates a copy of the complaint; or b in any other case, give the person a summary of the complaint. The Secretary must— a give the person to whom the complaint relates a reasonable opportunity to make written comments on the complaint; and b consider any comments made by the person before making a decision on the complaint. The Secretary may require the person to whom the complaint relates or the complainant to provide further information regarding the complaint. 70 Outcome of investigation After investigating a complaint, the Secretary must, as soon as is reasonably practicable, notify the complainant and the person to whom the complaint relates in writing of the following: a the Secretary’s decision in relation to the complaint: b whether any action has been or will be taken in relation to the complaint: c the nature of that action. 71 Secretary’s power to require information The Secretary may, by written notice, require a person to provide the Secretary with information in the person’s possession or control. However,— a the Secretary may do so only if the Secretary considers that the information is necessary or desirable for the purposes of performing the Secretary’s functions or duties, or exercising the Secretary’s powers, under this Act, including— i determining whether a person is complying with this Act (including any secondary legislation made under it or any licence conditions): ii sharing information with an overseas regulator under section 72 : iii complying with a request by an overseas regulator to inquire into a matter under section 73 : iv conducting research, or policy analysis and development, associated with the purposes of this Act; and b the Secretary must not— i require a person to provide personal information for the purposes of paragraph (a)(iv) ; or ii use or disclose any information obtained for the purposes of that paragraph as evidence in proceedings. A written notice under subsection (1) must specify— a the information that must be provided: b the date by which the information must be provided: c if applicable, that the information is required for the purposes of— i sharing information with an overseas regulator under section 72 ; or ii complying with a request by an overseas regulator to inquire into a matter under section 73 . The written notice may— a specify the manner or form in which the information is to be provided; and b require the information to be provided regularly, at specified intervals, or in respect of specified periods. A person given a written notice must comply with it within the time specified in the notice. Nothing in this section limits or affects legal professional privilege. 72 Sharing of information with overseas regulators The Secretary may provide to an overseas regulator any information that the Secretary— a holds in relation to the performance or exercise of the Secretary’s functions, duties, or powers under this Act; and b considers may assist the overseas regulator in the performance or exercise of its functions, duties, or powers. However, the Secretary may provide information to an overseas regulator under this section only if the Secretary is satisfied that appropriate protections are or will be in place for the purpose of maintaining the confidentiality of information provided (in particular, personal information). The Secretary may impose any conditions in relation to information provided to an overseas regulator, including conditions relating to— a maintaining the confidentiality of information provided (in particular, personal information): b storing, using, or accessing information provided: c copying, returning, or disposing of copies of documents provided: d paying the costs incurred by the Secretary in providing information or in generally complying with a request. In considering what conditions (if any) to impose, the Secretary must have regard to whether conditions are necessary or desirable in order to protect the privacy of any individual. The Secretary may use any information provided to it by an overseas regulator in the performance or exercise of the Secretary’s functions, duties, or powers under this Act. 73 Power of Secretary to act on requests of overseas regulators An overseas regulator may request the Secretary to inquire into any matter related to the functions of that overseas regulator. In determining whether to comply with a request under subsection (1) , the Secretary must take into account— a whether compliance will affect the performance of the Secretary’s other functions under this Act; and b whether appropriate protections are or will be in place for the purpose of maintaining the confidentiality of information provided (in particular, personal information); and c any other matters that the Secretary considers appropriate. 74 Public register of operators and licences The Secretary must maintain a register with details of— a each operator, including— i the operator's physical address for service in New Zealand: ii a description of the operator’s gambling platform and the methods for accessing it: iii a summary of any enforcement action taken against the operator: b each licence, including— i the commencement date of the licence: ii the expiry date of the licence: iii any licence conditions: iv whether the licence has been renewed: v whether the licence is current, suspended, cancelled, surrendered, or expired: c any other matters relating to this Act that the Secretary thinks fit. The Secretary must— a make the register available on an internet site maintained by or on behalf of the Secretary in a form that is readily accessible to the public at all reasonable times; and b keep the register up to date. 75 Regulations relating to harm prevention and minimisation The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations for all or any of the following purposes: a prescribing limits on the amounts that may be bet, paid, or staked as consideration in online casino gambling: aa prescribing limits on the amounts that may be deposited into an account on a gambling platform: b prescribing limits on prizes, payouts, and returns from online casino gambling: c prescribing limits on the duration and frequency of participation in online casino gambling: d prescribing procedures to enable players to set limits of the kind described in paragraphs (a) to (c) in relation to their online casino gambling: e prescribing the minimum or maximum payout ratio or average rate of return to a player: f restricting or prohibiting inducements to participate in online casino gambling: g enabling the Secretary to specify information or messages (for example, harm minimisation messages) that operators must or must not display to players (including specifying criteria relating to the kinds, frequency, and delivery mechanisms of such information or messages): ga enabling the Secretary to specify where information or messages required to be displayed under paragraph (g) must be displayed: h prescribing procedures to enable the identification of problem gamblers (including the grounds on which a person may be identified as a problem gambler and the sources of information that must or may be considered or sought to assist in identifying problem gamblers): i prescribing procedures for enabling a person to identify themselves to the operator as a problem gambler or request the operator to exclude them from the operator’s gambling platform: j prescribing procedures for excluding a person who the operator has reasonable grounds to believe is a problem gambler: k prescribing the rights of a person who is excluded under such a procedure, including rights of appeal against specified decisions: l prescribing procedures that must be completed by the operator and a person to allow that person access to a gambling platform from which they have been excluded: la enabling the Secretary to specify the information that an operator must collect to identify, assist, and monitor problem gamblers and how that information must be used: m prescribing features, technology, or systems that must be used in relation to gambling platforms for the purposes of giving effect to any matters under paragraphs (a) to (la) : n prescribing the use of pre-commitment, player-tracking, or other harm-minimisation devices, technology, or systems in or associated with online casino gambling. Regulations made under subsection (1) may apply— a to specified persons or classes of person: b to specified gambling platforms or classes of gambling platforms: c to any particular games, or classes of games, or categories, classes, or forms of online casino gambling. Without limiting the regulations that the Minister may recommend under subsection (1) , the Minister must, no later than 1 December 2027, recommend regulations under that subsection that— a establish a register of persons who wish to be excluded from online casino gambling; and b ensure that any person is able to— i record themselves in the register as wishing to be excluded from online casino gambling; and ii remove any such record; and c ensure that the register is in a form that is readily accessible to operators at all reasonable times; and d allow for the costs of administering the register to be recovered from operators; and e make any other provision that is necessary or desirable for the purposes of administering the register. Regulations made under this section are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements). 76 Regulations relating to consumer protection and record-keeping The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations for all or any of the following purposes: a prescribing procedures for verifying the age and identity of customers: b prescribing procedures for checking the background of customers: c prescribing requirements in relation to record-keeping and reporting: d prescribing payment methods that an operator may or may not accept from a player (for example, credit cards): e prescribing procedures that an operator whose licence expires or is suspended, cancelled, or surrendered must follow in dealing with customers: f prescribing procedures for terminating customer accounts: g prescribing procedures for the management of consumer deposits and funds, including the withdrawal of uncommitted funds and winnings: h prescribing procedures for ensuring that players are able to make informed decisions about participating in online casino gambling, including for informing players about game rules and odds: i prescribing procedures for ensuring that game designs and features are not misleading: j prescribing procedures for reporting, managing, and minimising collusion, cheating, and the use of technology to automate participation in online casino gambling: k prescribing the form and content of complaints processes under section 45 . Regulations made under subsection (1) may apply— a to specified persons or classes of person: b to specified gambling platforms or classes of gambling platform: c to specified games or classes of games, or categories, classes, or forms of online casino gambling. Regulations made under this section are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements). 77 Regulations relating to advertising and marketing The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations for the purposes of controlling the advertising and marketing of online casino gambling, including regulations specifying requirements in relation to— a the form of advertisements; and b the content of advertisements; and c the timing, frequency, and volume of advertisements; and d the location and placement of advertisements; and e the audiences at which advertisements may be targeted or to which the advertisements may be designed to reasonably appeal; and f the use of endorsements, sponsorships, and similar third-party arrangements in advertisements (including prohibiting such use); and g record-keeping in relation to advertisements. Regulations made under subsection (1) may apply— a to specified persons or classes of person: b to specified gambling platforms or classes of gambling platform: c to specified classes of advertisements: d to specified games or classes of games, or categories, classes, or forms of online casino gambling. Without limiting the regulations that the Minister may recommend under subsection (1) , the Minister must, no later than 1 December 2026, recommend regulations under that subsection for the purposes of— a minimising the risk of harm from the advertising and marketing of online casino gambling; and b minimising the advertising and marketing of online casino gambling to persons who are under 18 years old. Regulations made under this section are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements). 78 Regulations relating to fees, levies, or charges The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations prescribing fees, levies, or charges to enable the recovery of the direct and indirect costs of the Secretary in— a publicising and informing people about the requirements of this Act: b administering, enforcing, and monitoring compliance with this Act: c doing anything else authorised or required by this Act. Examples of the costs that may be recovered include— a the costs of processing expressions of interest: b the costs of processing applications (including applications for renewals of licences): c the costs of issuing licences: d the costs of assessing any changes in circumstances notified under sections 47 to 49 : e the costs of internal reviews: f the costs of providing, operating, and maintaining systems, databases, or other processes in connection with the administration of this Act: g the costs of services provided by third parties (for example, credit-checking agencies). Regulations made under subsection (1) may specify— a the matters in respect of which fees, levies, or charges are payable: b the amounts of fees, levies, or charges or the method or rates by which they are to be assessed: c the person or classes of person liable for payment of the fees, levies, or charges: d the circumstances in which a penalty for default in payment is payable: e the circumstances in which the payment of the whole or a part of any fees, levies, or charges may be remitted or waived: f the manner in which the fees, levies, or charges are to be paid: g procedures for reviewing and reassessing fees, levies, and charges. Regulations made under this section are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements). 79 Regulations relating to other matters The Governor-General may, by Order in Council made on the recommendation of the Minister, make regulations for all or any of the following purposes: a declaring anything not to be online casino gambling for the purposes of this Act: b declaring anything not to be online casino gambling technology for the purposes of this Act: ba amending the limits on pecuniary penalties in section 62(3) and (4) to take into account any movements in the Consumers Price Index since the limits were last set: c prescribing systems for the management and operation of online casino gambling: d auditing, reporting on, and monitoring persons who conduct or promote online casino gambling: e requiring specified persons to retain documents and information relating to online casino gambling: f prescribing requirements relating to the presentation of financial reports by licence holders: g prescribing systems or processes to ensure compliance with this Act: h prescribing systems or processes ancillary to online casino gambling, including the method of paying prizes: i providing for any other matters that are contemplated by, or necessary for giving full effect to, this Act and its due administration. Regulations made under subsection (1) may apply— a to particular persons or classes of person: b to particular gambling platforms or classes of gambling platform: c to particular games or classes of games, or categories, classes, or forms of online casino gambling. In subsection (1)(ba) , Consumers Price Index means the New Zealand Consumers Price Index (All Groups) published by Statistics New Zealand or, if that index ceases to be published, any measure certified by the Government Statistician as being equivalent to that index. Regulations made under this section are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements). 80 Minimum standards relating to online casino gambling technology The Secretary may prescribe minimum standards for the design, manufacture, or performance of any online casino gambling technology. Minimum standards may include (without limitation) specifications regarding— a functions of online casino gambling technology: b information or messages to be displayed or accessible on online casino gambling technology: c user interface features to be included with online casino gambling technology: d information that online casino gambling technology must generate or collect. Minimum standards may incorporate, by reference, all or part of a principle, statement, standard, specification, or requirement that is published by, or on behalf of, any body or person in any country. If a principle, statement, standard, specification, or requirement that is incorporated by reference into a minimum standard is amended, the amendment does not become part of the minimum standard until it is notified by the Secretary. Before prescribing any minimum standards under this section,— a the Secretary must consult any person who the Secretary considers is likely to be directly affected by the standards; and b the Minister must be satisfied that the Secretary has consulted in accordance with this section. The process for consultation must, to the extent practicable in the circumstances, include— a giving adequate and appropriate notice of the intention to make the minimum standards; and b giving a reasonable opportunity for interested persons to make submissions; and c adequate and appropriate consideration of submissions. However, a failure to consult does not affect the validity of the minimum standards. The Secretary may declare, by notice, that any online casino gambling technology must be verified by the Secretary as complying with particular minimum standards before it may be used by an operator under a licence. The Secretary may require an operator to provide the Secretary with written confirmation from a particular body that any online casino gambling technology complies with particular minimum standards. The Secretary may require an operator to monitor and test any online casino gambling technology. Without limiting subsection (9A) , the Secretary may specify— a the type of monitoring and testing that must be conducted; and b the particular body that must conduct the monitoring and testing; and c how often the monitoring and testing must be conducted; and d the particular certification or documentation relating to the monitoring and testing that the operator must provide to the Secretary. The following are secondary legislation ( see Part 3 of the Legislation Act 2019 for publication requirements): a minimum standards under this section: b a notice under subsection (4) or (8) . 80A Principal Act Sections 80B and 80C amend Section 80B amends the Gaming Duties Act 1971. 80B Section 12U amended (Offshore gambling duty) In section 12U, replace the rate of 12% with the rate of 16% . 80C New section 12WA inserted (Ring-fenced online gambling duty) After section 12W, insert: 12WA Ring-fenced online gambling duty 1 The Commissioner must, at the intervals or times that the relevant Minister directs, pay 25% of the online gambling duty paid to the Commissioner under section 12W into such account opened under section 286 of the Gambling Act 2003 as the Secretary for Internal Affairs directs. 2 In this section, relevant Minister means the Minister of the Crown who, with the authority of the Prime Minister, is for the time being responsible for the administration of subpart 3 of Part 3 of the Gambling Act 2003. 80C Principal Act Sections 80D to 80F amend the Gambling Act 2003. 80D Principal Act Sections 80E and 80F amend the Gambling Act 2003. 80D Section 4 amended (Interpretation) In section 4(1), insert in its appropriate alphabetical order: online gambling duty funding , for a financial year, means an amount that— a is expressly authorised to be incurred for the purposes of section 286(4) in that financial year by an appropriation, or other authority, by or under an Act; and b is calculated as a percentage of the online gambling duty that is paid, or is estimated to have been paid, to the Crown under section 12U of the Gaming Duties Act 1971 in the previous financial year 80E Section 4 amended (Interpretation) In section 4(1), insert in its appropriate alphabetical order: ring-fenced online gambling duty means the online gambling duty paid by the Commissioner of Inland Revenue under section 12WA of the Gaming Duties Act 1971 80E Section 274 amended (Function of Board) In section 274, after profits of New Zealand lotteries , insert and online gambling duty funding . 80F Section 274 amended (Function of Board) In section 274, after profits of New Zealand lotteries , insert and ring-fenced online gambling duty . 80F Section 286 amended (Bank accounts) After section 286(3), insert: 4 The Secretary must, on the day or days determined by the Secretary in each financial year, pay the online gambling duty funding for that financial year, out of public money, into an account that is opened under subsection (1) for the purposes of this subpart. 81 Service of notices A notice required or authorised to be served on any person under this Act may— a be served on an individual— i by delivering it personally or by an agent (such as a courier) to the person; or ii by sending it by post addressed to the person at the person’s usual or last known place of residence or business; or iii by sending it by email to the person’s email address provided by the person for the purpose: b be served on a company, within the meaning of the Companies Act 1993, in a manner provided for in section 388 of that Act: c be served on an overseas company in a manner provided for in section 390 of the Companies Act 1993: d be served on any other body corporate in a manner in which it could be served if the body corporate were a company within the meaning of the Companies Act 1993. In the absence of proof to the contrary, a notice sent to a person in accordance with— a subsection (1)(a)(ii) must be treated as having been served on the person when it would have been delivered in the ordinary course of post; and, in proving the delivery, it is sufficient to prove that the notice was properly addressed and posted: b subsection (1)(a)(iii) must be treated as having been served on the person on the second working day after the day on which it is sent. Section 392 of the Companies Act 1993 applies for the purposes of subsection (1)(b) to (d) . If a person is absent from New Zealand, a notice served on the person’s agent in New Zealand in accordance with subsection (1) must be treated as having been served on the person. If a person has died, the notice may be served, in accordance with subsection (1) , on their personal representative. 82 Consequential amendments to legislation Amend the legislation specified in Schedule 2 as set out in that schedule. 1 Transitional, savings, and related provisions This clause applies to any person who, on the commencement of this clause, is conducting online casino gambling in a manner that enables a person who is in New Zealand to participate in the gambling. If the person applies for a licence to conduct online casino gambling under section 17 before 1 December 2026 , the prohibition in section 9(1) does not apply to the person until the earlier of— a the day after the Secretary notifies the person that the Secretary has granted or refused to grant the licence; and b 1 June 2027 . In all other cases, the prohibition in section 9(1) does not apply to the person until 1 December 2026 . 2 Consequential amendments In section 5(1), insert in their appropriate alphabetical order: online casino gambling has the same meaning as in section 5 of the Online Casino Gambling Act 2025 online casino operator has the same meaning as operator in section 5 of the Online Casino Gambling Act 2025 In section 5(1), definition of reporting entity , after paragraph (a)(i), insert: ia an online casino operator: In section 5(1), definition of transaction , replace paragraph (c)(i) and (ii) with: i the placing of any bet unless— A authorised under the Racing Industry Act 2020; or B the bet is placed in the course of online casino gambling: ii participation in gambling (as defined in section 4(1) of the Gambling Act 2003) unless— A authorised under the Racing Industry Act 2020; or B the gambling is online casino gambling: After section 6(4)(d), insert: da in the case of an online casino operator, the operator carries out activities that may give rise to a risk of money laundering or financing of terrorism: After section 48(b)(vi), insert: vii the Online Casino Gambling Act 2025 . In section 130(1)(d), after casinos, , insert online casino operators, . In section 137(6) and (7), after the Gambling Act 2003, , insert the Online Casino Gambling Act 2025 , . After section 140(2)(p), insert: paaa the Online Casino Gambling Act 2025 : In section 4(1), insert in their appropriate alphabetical order: online casino gambling has the same meaning as in section 5 of the Online Casino Gambling Act 2025 online casino operator has the same meaning as operator in section 5 of the Online Casino Gambling Act 2025 In section 4(1), definition of remote interactive gambling , after paragraph (b)(ii), insert: iia online casino gambling; or In section 4(1), definition of remote interactive gambling , paragraph (b)(iii), after located outside New Zealand , insert that is not online casino gambling . After section 9(1)(b), insert: ba online casino gambling; or After section 15(4), insert: 5 This section does not apply to a person conducting online casino gambling ( see section 42 of the Online Casino Gambling Act 2025 ). After section 16(2)(d), insert: da an advertisement relating to online casino gambling ( see section 10 of the Online Casino Gambling Act 2025 ); or After section 20(2)(c), insert: d recognises gambling authorised by or under the Online Casino Gambling Act 2025 . After section 52(4)(c)(ii), insert: iia the Online Casino Gambling Act 2025 (including secondary legislation made, and licences granted, under that Act); and After section 68(1)(c)(ii), insert: iia the Online Casino Gambling Act 2025 (including secondary legislation made, and licences granted, under that Act); and After section 276(1)(a), insert: aa the amount of ring-fenced online gambling duty online gambling duty funding in hand at the date of the statement: In the heading to section 277, replace profits with amounts . In section 277(1), after profits of New Zealand lotteries , insert and ring-fenced online gambling duty online gambling duty funding . In section 277(7), after Profits of New Zealand lotteries , insert and ring-fenced online gambling duty . In section 278(1), after profits of New Zealand lotteries , insert and from ring-fenced online gambling duty online gambling duty funding . In the heading to section 279, replace profits with amounts . In section 279(1), after profits of New Zealand lotteries , insert and from ring-fenced online gambling duty online gambling duty funding . In section 281(1)(a), after undistributed profits of New Zealand lotteries , insert and undistributed ring-fenced online gambling duty online gambling duty funding . In section 281(2)(a), after profits of New Zealand lotteries , insert and ring-fenced online gambling duty online gambling duty funding . In section 282(1), after profits of lotteries , insert and from ring-fenced online gambling duty online gambling duty funding . In section 284(5), after profits arising from New Zealand lotteries , insert or to be ring-fenced online gambling duty online gambling duty funding (as the case may be) . In section 287(1), after profits of New Zealand lotteries , insert and any ring-fenced online gambling duty online gambling duty funding . In section 287(2), after profits arising from New Zealand lotteries , insert or to be ring-fenced online gambling duty online gambling duty funding (as the case may be) . In section 289, insert as subsection (2): 2 There may be paid out of undistributed ring-fenced online gambling duty online gambling duty funding the amounts that the Minister approves— a for any purposes in connection with the management, investment, and distribution of ring-fenced online gambling duty online gambling duty funding : b for the dissemination of information relating to the distribution of ring-fenced online gambling duty online gambling duty funding : c for the administration of this subpart. In the heading to section 290, delete of profits . In section 290(1)(b), replace section 245. with section 245; and . After section 290(1)(b), insert: c ring-fenced online gambling duty online gambling duty funding . In section 290(2), after true accounts with respect to , insert ring-fenced online gambling duty online gambling duty funding for that year and . In section 293(1) and (2), after undistributed profits of New Zealand lotteries , insert and out of undistributed ring-fenced online gambling duty online gambling duty funding . After section 318(1)(h)(iii), insert: iiia at least 1 representative of online casino operators; and After section 319(3), insert: 3A The regulations may impose the levy on an online casino operator regardless of whether the operator is in or outside New Zealand. After section 320(3)(a)(iii), insert: iiia for an online casino operator, means turnover less prizes paid and payable; and In the Part 2C heading, replace Offshore with Online . In section 12S(1), insert in their appropriate alphabetical order: class 3 gambling has the meaning set out in section 4(1) of the Gambling Act 2003 class 3 operator’s licence has the meaning set out in section 4(1) of the Gambling Act 2003 gambling operator has the meaning set out in section 4(1) of the Gambling Act 2003 Lotteries Commission has the meaning set out in section 4(1) of the Gambling Act 2003 lottery has the meaning set out in section 4(1) of the Gambling Act 2003 online gambling means any gambling or prize competition that a person who is resident in New Zealand pays an amount of money to participate in through the supply of remote services but does not include— a gambling conducted by the Lotteries Commission; or b gambling authorised under the Racing Industry Act 2020; or c a sales promotion scheme that is in the form of a lottery and is conducted in New Zealand; or d class 3 gambling in the form of a lottery conducted by any gambling operator that holds a class 3 operator’s licence that allows the gambling operator to conduct a lottery online gambling operator — a means a registered person who conducts any online gambling; and b for any return period and the obligations and liabilities under sections 12U to 12W of a person who was at any time during that period an online gambling operator, includes that person notwithstanding that the person may have ceased, during or after the return period, to be an online gambling operator within the meaning of paragraph (a) sales promotion scheme has the meaning set out in section 4(1) of the Gambling Act 2003 In section 12S(1), repeal the definitions of offshore gambling and offshore gambling operator . In section 12S(1), definition of return period , replace offshore with online in each place. In section 12S(2), replace offshore with online . In the heading to section 12T, replace Offshore with Online . In section 12T(1), replace Offshore with Online . In section 12T(1), (2)(a) and (b), and (6), replace offshore gambling with online gambling in each place. In the heading to section 12U, replace Offshore with Online . In section 12U, replace offshore with online . In the heading to section 12W, replace offshore with online . In sections 12U, 12V, 12W, and 12X, replace offshore with online in each place. In Schedule 7, after clause 34A, insert: 34B Department of Internal Affairs: online gambling duty Section 18 does not prevent the Commissioner from communicating information to a person who is an employee of the Department of Internal Affairs that— a the person is authorised by the department to receive; and b the Commissioner considers is not undesirable to disclose and is essential to enable the person to carry out any duty lawfully conferred on the person under the Online Casino Gambling Act 2025 . In regulation 3, insert in its appropriate alphabetical order: online casino operator has the same meaning as operator in section 5 of the Online Casino Gambling Act 2025 In regulation 5, after casino operators, , insert online casino operators (whether in or outside New Zealand), . After regulation 7, insert: 7A Online casino operator must provide return and pay levy 1 An online casino operator must, no later than the due date for each return period,— a provide to the Commissioner a return, in the prescribed form, of the levy payable for the return period; and b pay the levy to the Commissioner. 2 In this section— due date , in relation to a return period, means— a 7 May if the return period ends on 31 March; or b in any other case, the 28th of the month following the end of the return period return period means any period of 3 consecutive calendar months that ends with the last day of March, June, September, or December. In the Schedule, after the item relating to casino operators, insert: This table is small in size and has 2 columns. This table amends the Schedule of the Gambling (Problem Gambling Levy) Regulations 2025 and should be read with that table to provide understanding of the context. Online casino operator 1.24